Get help setting up a RefWorks account, importing references from your previous account and navigating the new interface. Also if you are experiencing connection or technical issues.

Get help with more complex connection and access issues. Please contact Research Services before pursuing this option.
- E-mail or telephone +1- 800-521-0600 ext. 74440 or +1-734-997-4440.
- Support hours are: Monday – Friday: 8:00 am – 9:00 pm Eastern Time (5:00 am - 6:00 pm Pacific Time)​

Available at any time